Question 1

What qualifies as a priority / same-day request?

Accepted Answer

A priority / same-day request is any service request made on short notice that requires priority scheduling or dispatch outside the normal route and schedule. Availability depends on current workload, location, and parts availability when repair or replacement work is requested.

Question 2

Is there an additional fee for priority / same-day service?

Accepted Answer

Yes. Accepted priority / same-day requests include a non-refundable $100 additional fee added to the standard service charge.

Question 3

Can I request priority / same-day service for testing, repair, or replacement?

Accepted Answer

Yes. Priority / same-day service may be requested for testing, repair, rebuild, or replacement work. Same-day repair, rebuild, or replacement is not guaranteed and depends on schedule and parts availability.

Question 4

How quickly can I expect a technician to arrive?

Accepted Answer

Priority / same-day requests are handled as quickly as schedule, route, and availability allow. We will contact you as soon as possible to confirm whether same-day service is available.

Question 5

What areas do you serve for priority / same-day requests?

Accepted Answer

Priority / same-day service is offered within our normal service area when schedule and route allow. Availability depends on location, current workload, and parts availability for repair or replacement work.

Priority / Same-Day Service

Urgent backflow service requests handled as quickly as schedule, route, and parts availability allow. Same-day service is not guaranteed and includes a $100 additional fee if accepted.

Frequently Asked Questions About Priority Same-Day Service

Answers to common questions about priority / same-day requests, availability, and additional fees.

What qualifies as a priority / same-day request?

Is there an additional fee for priority / same-day service?

Can I request priority / same-day service for testing, repair, or replacement?

How quickly can I expect a technician to arrive?

What areas do you serve for priority / same-day requests?

Request Priority / Same-Day Service